CULTURE Framework Team Culture Assessment
A Relationship-Centered Approach to Understanding and Strengthening Workplace Culture
Culture influences everything — from employee retention and engagement to the quality of services provided to clients and families. Yet culture is often difficult to define, measure, or improve. The CULTURE Framework Assessment gives organizations a clear, structured, and actionable path forward.
The CULTURE Framework
Developed by Levi, the CULTURE Framework evaluates seven essential dimensions of organizational culture — each one a critical lever for building healthier, more effective workplaces in human services.
1
C — Clarity
Do employees understand expectations, priorities, and organizational direction? Clarity ensures everyone is aligned and working toward common goals.
2
U — Understanding
Do employees feel seen, heard, valued, and supported as people — not just as workers? Understanding fosters belonging and psychological safety.
3
L — Leadership
Do leaders create trust, provide guidance, and model organizational values? Strong leadership is the foundation of a healthy culture.
4
T — Trust
Do employees feel safe, respected, and confident in one another? Trust is the connective tissue of every high-performing team.
5
U — Unity
Are teams connected by a shared mission and working collaboratively? Unity transforms individual effort into collective impact.
6
R — Responsibility
Are accountability, ownership, and performance expectations applied consistently and fairly across all levels?
7
E — Engagement
Are employees motivated, invested, and committed to the organization's mission? Engagement drives retention and service excellence.
What the Assessment Includes
The CULTURE Framework Assessment is a multi-method evaluation process that combines quantitative data with qualitative insight — giving leaders a complete and nuanced picture of their workplace culture.
Employee Culture Survey
A confidential survey designed to gather meaningful employee feedback across all seven CULTURE dimensions. Anonymity ensures honest, unfiltered responses that reveal the true employee experience.
Leadership Interviews
Individual interviews with executives, managers, and supervisors to surface strengths, challenges, and leadership perspectives. These conversations provide critical context that surveys alone cannot capture.
Employee Focus Groups
Facilitated conversations that provide deeper context behind survey findings and uncover important themes. Focus groups reveal the human stories behind the data.
Organizational Review
A thorough review of relevant materials including strategic plans, employee handbooks, retention and turnover data, exit interview trends, and performance management systems.
Assessment Deliverables
Every assessment concludes with three core deliverables — each designed to move organizations from insight to action.
CULTURE Scorecard™
A visual culture health report measuring organizational performance across each of the seven CULTURE dimensions.
Comprehensive Culture Assessment Report
A detailed written report that includes:
- Executive Summary
- Key Organizational Strengths
- Areas of Concern
- Leadership Insights
- Employee Feedback Themes
- Organizational Risks
- Retention and Engagement Considerations
- Recommendations by Priority Level
Assessment Options
CULTURE Snapshot
Starting at $2,500
Ideal for small teams and organizations seeking an initial culture benchmark. The Snapshot delivers fast, meaningful insight without the full assessment investment.
Perfect for organizations taking their first step toward intentional culture evaluation.
What's Included
Employee Culture Survey
Confidential, structured survey across all seven CULTURE dimensions.
Leadership Interviews
Individual conversations with key leaders to surface perspectives and priorities.
CULTURE Scorecard
A visual culture health report across all seven dimensions.
Executive Summary Report
A clear, actionable summary of findings and key themes.
60-Minute Findings Presentation
A focused leadership debrief presenting results and next steps.
Most Popular
Comprehensive CULTURE Assessment
Everything You Need for a Complete Culture Picture
Our most popular option is designed for organizations ready to go beyond a snapshot and gain a full, multi-dimensional understanding of their workplace culture. This assessment combines every data source — surveys, interviews, focus groups, and organizational review — into a single comprehensive analysis.
Organizations receive a detailed written report, strategic recommendations, and a 90-minute leadership presentation to align the team around findings and priorities.
Starting at $5,000
Includes Everything in the Snapshot, Plus:
- Employee focus groups
- Organizational review
- Comprehensive written report
- Strategic recommendations
- 90-minute leadership presentation
Premium Tier
CULTURE Transformation Partnership
Designed for organizations committed not just to understanding their culture — but to actively transforming it. The Transformation Partnership provides everything in the Comprehensive Assessment, plus hands-on consultation and implementation support to turn insights into lasting change.
Starting at $7,500
The only option that includes ongoing partnership, supervisor development, and 90-day implementation support to ensure your organization doesn't just receive a report — it achieves real, measurable culture improvement.
Everything in the Comprehensive Assessment, Plus:
Leadership Consultation
Dedicated sessions to deepen the application of findings.
Supervisor Development
Targeted recommendations to strengthen frontline leadership.
Strategic Action Planning
Collaborative planning sessions to build your culture roadmap.
Culture Improvement Roadmap
A structured, prioritized guide for culture transformation.
90-Day Implementation Support
Ongoing guidance as your team begins putting change into practice.
Progress Review Meeting
A formal check-in to assess progress and adjust the plan.
Why Human Services Organizations Choose This Assessment
Unlike generic employee engagement surveys, the CULTURE Framework was developed specifically for human services organizations — recognizing the unique pressures, relational demands, and mission-driven culture that define this sector.
Employee Retention
Identify the cultural factors driving turnover and develop targeted strategies to keep talented staff engaged and committed for the long term.
Burnout Prevention
Surface the early warning signs of staff burnout before they become a crisis, and build organizational conditions that support sustainable work.
Psychological Safety
Understand whether employees feel safe to speak up, make mistakes, and bring their full selves to work — a prerequisite for healthy team culture.
Team Communication
Diagnose communication breakdowns across teams and levels, and build the clarity and openness that effective collaboration requires.
Leadership Effectiveness
Evaluate whether leaders are building trust, modeling values, and empowering their teams — or inadvertently contributing to cultural challenges.
Service Quality & Client Outcomes
Recognize that healthier workplace cultures directly translate into better services for the clients and families your organization exists to serve.
About Campbell's Consulting & Coaching
Campbell's Consulting & Coaching specializes in leadership development, reflective supervision, organizational culture, and workforce retention within human services organizations.
Our work is rooted in the belief that relationship-centered leadership — leadership that prioritizes trust, connection, and accountability — is the foundation of every thriving organization. We partner with leaders to build stronger teams, healthier workplace cultures, and more sustainable organizations through practical, evidence-informed strategies.
Whether you are navigating high turnover, leadership transitions, or the quiet erosion of team morale, we bring structure, clarity, and compassionate expertise to help you move forward.
Leadership Development
Building the skills and self-awareness leaders need to lead effectively at every level.
Reflective Supervision
Creating space for staff to process, grow, and sustain their commitment to the work.
Workforce Retention
Designing the cultural and structural conditions that make organizations worth staying in.