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Parents often communicate fear, shame, grief, or exhaustion through defensiveness. In this one-hour training, you’ll learn to recognize the emotions beneath common defensive statements and respond with acceptance, curiosity, and empathy while maintaining accountability. Geared toward child welfare caseworkers, this practical session will provide communication strategies you can immediately apply in your work with parents and families.
📅 September 19 | 🕐 7:00 – 8:00 PM CST | $25
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